Full visibility, without living inside three different tools
One dashboard for every conversation, every channel and every outcome, and an AI front desk that keeps answering while you run the business.
Connect your web chat & social account in under 3 minutes.
When conversations are scattered, so is the business
In a growing service business, customer conversations end up in a WhatsApp app on someone’s phone, an Instagram inbox, a website chat tool and an email account. Nobody can see how many enquiries came in, how fast they were answered or what they turned into.
What Fellix gives founders and operators
- One inbox for WhatsApp, Instagram, Messenger, web chat and email.
- An AI agent that answers from your own knowledge base at any hour, and hands off to your team when needed.
- One customer record per person, with every conversation, lead and appointment on it.
- Teams and roles, so each person sees and handles the right conversations.
- Analytics on response time, resolution, pipeline and campaign attribution, without exporting a spreadsheet.
Set up in an afternoon, not a project
Connect your channels, point Fellix at your website and documents, test the agent with real questions and go live. No code is required, and you can start with one channel and add the rest later.
Founders & operators: common questions
Do I need a developer to set up Fellix?
No. Channels are connected from the dashboard, and the AI agent learns from your website, documents and FAQs. Developers can use the REST API and webhooks if you want to go further.
Can I see how my team is performing?
Yes. Analytics show response time, resolution time, escalation rate and pipeline outcomes, broken down by channel and by agent.
Is Fellix only for large teams?
No. Fellix suits a single operator answering every message as much as a team splitting channels between support and sales.
Keep exploring