Flat monthly pricing, every channel on every plan

Each plan is a flat price, monthly or yearly, and your first one starts with 7 days free. Starter is $50 a month with 1,000 AI credits, Growth is $180 with 5,000 and Pro is $500 with 15,000; billed yearly they come to $40, $144 and $400 a month — $480, $1,728 and $4,800 a year — and the AI credits are still a monthly allowance. Enterprise is a custom contract sized to your volume.

One AI answer on a Standard model uses one credit. Advanced models use 2 credits per answer and Frontier models 10, so the model you pick for an agent decides how far your credits go. Testing an agent in the console and generating FAQs draw from the same credits.

Yes. Pro and Enterprise include it, and on Starter and Growth it is an add-on: $49 a month, or $470.40 a year on a yearly plan. Connect an OpenAI or Anthropic key and the AI agent answers on it with no monthly credit limit, on that provider's models and under its terms; your provider bills you for those answers directly. Google Gemini and OpenRouter keys are coming soon. Your plan's AI credits stay as a backup: if the key stops working, the agent keeps answering on them while they last.

The AI agent pauses and new conversations go to your team until the month resets; nothing is charged automatically. If your own AI key is connected, the agent keeps answering on it. You can upgrade from the billing page at any time, or on Starter and Growth add your own AI key.

Yes: your first plan starts with 7 days free, monthly or yearly, and the trial includes 100 AI credits. You choose it at the end of setup and give your card at checkout; it is charged on day 8, and you can change or cancel the plan before then from the billing page in the app. If the trial's credits run out first, your AI agent pauses and conversations go to your team until the plan starts, and you can start it early from the same page. Before a plan starts you can build and test your AI agent, but it does not answer your clients yet.

Yes. From the billing page in the app, you can switch tiers or billing cycles and manage the own AI key add-on. Additions apply immediately and cost their monthly price (or the monthly difference for a higher plan) for every month left in your billing period, including the current month in full. Removing or lowering something, or switching billing cycle, takes effect at your next renewal, with no partial-period credits or refunds.

Yes: every plan costs 20% less billed yearly. Starter comes to $40 a month, Growth to $144 and Pro to $400, charged once a year as $480, $1,728 and $4,800, and the AI credits stay a monthly allowance. You can move between monthly and yearly from the billing page in the app.

Enterprise is for multi-brand teams with volume and compliance requirements: AI credits, seats and knowledge sized to your volume, each brand as its own organization under one login, a dedicated manager, custom integrations, and SSO, custom roles, an SLA and a security review on request. Book a call and we size it with you.

Yes. Meta charges per conversation on the WhatsApp Business Platform, and that usage is billed separately from your plan at Meta's own rates.

Yes, on every plan, through your own Retell and Twilio accounts. Connect them in the app and the AI agent answers inbound calls on your numbers from the same knowledge it uses in chat; Retell and Twilio bill you for the minutes directly. Voice calls started from the web chat widget are not available yet.