Answer product and stock questions
Sizing, availability, and shipping answered from your catalogue the moment the message arrives.
Messenger AI
Answer every Facebook Page message the moment it arrives
Product, stock, and order questions handled from your Page and from Click-to-Messenger ads, with full conversation history and clean handoff to your team.
Connect your Facebook Page in under five minutes.
Why Messenger
Your Page inbox is a sales channel nobody is watching
Messenger enquiries carry real buying intent, but they queue up behind everything else your team is doing.
[ 00% ]
Share of Page messages that go unanswered for over an hour.
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Conversations resolved without a human stepping in.
[ 000 ]
Leads captured from Click-to-Messenger campaigns in a month.
Figures are placeholders. Swap in Fellix data and cite the source here before this page ships.
Getting started
From setup to first conversation, your agent will ready in minutes
Connect your channels, teach Fellix your business, and go live. No code required.
- 1Train itPoint Fellix at your store. It crawls products, prices, policies, and FAQs, and you add custom instructions to fine-tune the tone.
- 2Test itAsk the questions your customers actually ask, review what comes back, and correct anything off. It learns from every fix.
- 3Activate itTurn it on for web chat, then expand to WhatsApp, Instagram, and Messenger from the same knowledge base.
Capabilities
Four ways Fellix runs Messenger for you
Handle order status and returns
Customers get real answers about their order, and returns follow your actual policy.
Convert ad clicks into conversations
Click-to-Messenger campaigns open with a qualifying question rather than a dead end.
Keep the full thread in one place
Every past exchange with that customer travels with the conversation, so nobody repeats themselves.
Comparison
Page inbox today vs. with Fellix
Order questionsStatus quoCustomers wait or repeat themselves across channels.Fellix AIAnswered immediately from your order and returns data.
Lead captureStatus quoBuying questions lost in an unmanaged inbox.Fellix AICaptured, tagged, and tracked through the pipeline.
Ad attributionStatus quoNo link between a campaign and the conversation it started.Fellix AIEvery Click-to-Messenger conversation traced to Won or Lost.
Conversation historyStatus quoScattered, with no view of previous contact.Fellix AIFull history attached to every thread.
EscalationStatus quoEverything reaches a person, urgent or not.Fellix AIOnly exceptions reach a person, with context attached.
Volume spikesStatus quoResponse times slip during a launch or a sale.Fellix AIThe agent absorbs the volume; your team handles what needs judgement.
Integrations
Connect Fellix to the tools your data already lives in
Fellix reads and writes to your CRM, storefront, calendar and helpdesk — so every conversation starts with real customer context, and every outcome lands back in the stack your team already works in.
