FrontDesk Agent
AI native Omni-channel Patient Engagement
The Fellix FrontDesk Agent is where every patient journey begins. Always ready, always attentive, it welcomes patients across every channel and guides them with clarity and care from the very first message.
Features that set us apart and make us proud
AI-native Omni channel patient engagement
Fellix FrontDesk brings every patient conversation together — from WhatsApp to Instagram to your website chat — into one intelligent, AI-driven communication hub. Patients can reach your hospital through the channels they already use, while Fellix handles their inquiries instantly, accurately, and consistently across every touchpoint.
AI-native Omni channel patient engagement
Fellix FrontDesk brings every patient conversation together — from WhatsApp to Instagram to your website chat — into one intelligent, AI-driven communication hub. Patients can reach your hospital through the channels they already use, while Fellix handles their inquiries instantly, accurately, and consistently across every touchpoint.
AI-native Omni channel patient engagement
Fellix FrontDesk brings every patient conversation together — from WhatsApp to Instagram to your website chat — into one intelligent, AI-driven communication hub. Patients can reach your hospital through the channels they already use, while Fellix handles their inquiries instantly, accurately, and consistently across every touchpoint.
Conversation summary and intention detection
Fellix generates a clean, structured summary of the entire conversation, allowing human agents and medical staff to instantly see what the patient needs without scrolling through long chat histories. This reduces decision time, prevents miscommunication, and ensures every patient is directed to the right department or specialist with full context.
Conversation summary and intention detection
Fellix generates a clean, structured summary of the entire conversation, allowing human agents and medical staff to instantly see what the patient needs without scrolling through long chat histories. This reduces decision time, prevents miscommunication, and ensures every patient is directed to the right department or specialist with full context.
Conversation summary and intention detection
Fellix generates a clean, structured summary of the entire conversation, allowing human agents and medical staff to instantly see what the patient needs without scrolling through long chat histories. This reduces decision time, prevents miscommunication, and ensures every patient is directed to the right department or specialist with full context.
Translating conversations into Pre-visit notes for doctors
Every message the patient shares — symptoms, concerns, medical history, expectations, and uploaded documents — is automatically interpreted and organized into a concise briefing. Doctors walk into the consultation already informed, saving valuable time and reducing repetitive questioning. With a complete picture of the patient’s intent and condition
Translating conversations into Pre-visit notes for doctors
Every message the patient shares — symptoms, concerns, medical history, expectations, and uploaded documents — is automatically interpreted and organized into a concise briefing. Doctors walk into the consultation already informed, saving valuable time and reducing repetitive questioning. With a complete picture of the patient’s intent and condition
Translating conversations into Pre-visit notes for doctors
Every message the patient shares — symptoms, concerns, medical history, expectations, and uploaded documents — is automatically interpreted and organized into a concise briefing. Doctors walk into the consultation already informed, saving valuable time and reducing repetitive questioning. With a complete picture of the patient’s intent and condition
Auto translate with multiple languages
Fellix automatically bridges language gaps between patients and healthcare providers by translating conversations in real time across dozens of languages. Whether a patient writes in Spanish, Arabic, German, Turkish, English, or switches between languages mid-conversation, Fellix instantly translates messages
Auto translate with multiple languages
Fellix automatically bridges language gaps between patients and healthcare providers by translating conversations in real time across dozens of languages. Whether a patient writes in Spanish, Arabic, German, Turkish, English, or switches between languages mid-conversation, Fellix instantly translates messages
Auto translate with multiple languages
Fellix automatically bridges language gaps between patients and healthcare providers by translating conversations in real time across dozens of languages. Whether a patient writes in Spanish, Arabic, German, Turkish, English, or switches between languages mid-conversation, Fellix instantly translates messages
Clinic Automation for your Healthcare Organization
An ERP SaaS brings everything in one place with all essential features.
0
0
Patients on Platform
0
0
%
Revenue Increase
0
0
Conversation Engaged
0
0
Patients on Platform
Clinic Automation for your Healthcare Organization
An ERP SaaS brings everything in one place with all essential features.
0
0
Patients on Platform
0
0
%
Revenue Increase
0
0
Conversation Engaged
0
0
Patients on Platform
Clinic Automation for your Healthcare Organization
An ERP SaaS brings everything in one place with all essential features.
0
0
Patients on Platform
0
0
%
Revenue Increase
0
0
Conversation Engaged
0
0
Patients on Platform
Frequently Asked Questions
Fellix help you keep track of their work and improve their productivity.
How accurate is the Scribe Agent’s speech-to-text transcription?
The Scribe Agent uses medical-grade language models trained on real clinical conversations. It captures speech with high accuracy, even in noisy rooms or during fast discussions. Medical terms, drug names, and abbreviations are recognized and placed correctly into the structured note.
Can the Scribe Agent understand multiple languages or accents?
Does the Scribe Agent organize notes into medical templates?
Is the Scribe Agent compliant with hospital privacy and data security standards?
Frequently Asked Questions
Fellix help you keep track of their work and improve their productivity.
How accurate is the Scribe Agent’s speech-to-text transcription?
The Scribe Agent uses medical-grade language models trained on real clinical conversations. It captures speech with high accuracy, even in noisy rooms or during fast discussions. Medical terms, drug names, and abbreviations are recognized and placed correctly into the structured note.
Can the Scribe Agent understand multiple languages or accents?
Does the Scribe Agent organize notes into medical templates?
Is the Scribe Agent compliant with hospital privacy and data security standards?
Frequently Asked Questions
Fellix help you keep track of their work and improve their productivity.
How accurate is the Scribe Agent’s speech-to-text transcription?
The Scribe Agent uses medical-grade language models trained on real clinical conversations. It captures speech with high accuracy, even in noisy rooms or during fast discussions. Medical terms, drug names, and abbreviations are recognized and placed correctly into the structured note.
Can the Scribe Agent understand multiple languages or accents?
Does the Scribe Agent organize notes into medical templates?
Is the Scribe Agent compliant with hospital privacy and data security standards?
Ready for the future of healthcare?
Momentum empowers you to unleash your creativity and build anything you can imagine.
Ready for the future of healthcare?
Momentum empowers you to unleash your creativity and build anything you can imagine.
Ready for the future of healthcare?
Momentum empowers you to unleash your creativity and build anything you can imagine.